Outstanding Patient Experience
The Connecticut Orthopaedic Institute at MidState Medical Center consistently receives outstanding patient experience scores from Press Ganey, an industry leader in patient experience measurement. Responses from patients treated at the institute ranked the Connecticut Orthopaedic Institute higher than 99 percent of the hospitals in the same group within Connecticut and nationally. Areas in which the institute excels includes the admission process, pain management, rooms, meals, nursing, physician communication, operating and recovery rooms, special services, and more.
Our industry-leading length of stay for total hip and knee replacements of 1.2 days is well below the national average of 2.6 days, as is our readmission rate of 1 percent when compared to the 4 percent national standard. Ninety five percent of patients are discharged home, demonstrating the success and efficacy of the best practices we have instilled here. Compared to peer groups within the state and nationally, the Institute is ranked in the 99th percentile for overall patient satisfaction and 99 percent of patients would recommend our institute to a family member or friend.